Frequently Asked Questions
Everything you need to know about your Chelsea Peers order.
What is your shipping policy?
We offer standard and express shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international delivery times vary by location.
How do I return an item?
You can return any unworn items in their original packaging within 28 days of delivery. Simply use our online returns portal to generate a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How should I care for my Chelsea Peers loungewear?
To maintain the softness and quality of your garments, we recommend machine washing at 30°C with similar colors and avoiding the use of a tumble dryer.
Can I track my order?
Yes, once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to follow your parcel's journey.
Do you offer a size guide?
Absolutely. Each product page features a detailed size guide to help you find the perfect fit across our pajamas, swimwear, and lifestyle collections.